Cancellations and No-Show Policy
In the event you need to cancel or reschedule your appointment, please call us 24 hours in advance. The Cancellation fee may be charged for cancellations or rescheduled appointments received with less than 24 hours notice. If no notice is given (no-call, no-show), a cancellation fee may be charged to your credit cards or deducted from your gift certificate. If you reschedule your appointment twice (or more) you will be charged a cancellation/no-show fee on the 2nd time you reschedule. This fee amount varies depending on the service. The no-show fee amount generally ranges between $25-50$ depending on the service. If your card on file declines and the no-show fee cannot be charged-- It will be added to your next appointment. This fee cannot be waived.
Service Amount: 0$-150$ ---> No-Show Fee: 25$
Service Amount: 151$-200$ ---> No-Show Fee: 35$
Service Amount: 201$-250$ ---> No-Show Fee: 45$
Service Amount: 251$ and Above ---> No-Show Fee: 50$
For Parties and appointments 400$ and above---> No-Show Fee: 100$